Privacy Policy – Plant Station

Privacy Policy – Plant Station 🌿

This Privacy Policy explains how Plant Station (“we”, “our”, or “the Site”) collects, uses, and protects your personal information when you visit or make a purchase from our website.

Collecting Personal Information

When you use our Site, we collect certain information to ensure smooth order processing, secure transactions, and a personalized shopping experience.

Device Information

  • Examples collected: browser type, IP address, time zone, cookies, pages/products viewed, and how you interact with our website.

  • Purpose: to ensure the Site loads properly, optimize performance, and analyze usage.

  • Source: automatically collected via cookies, log files, tags, or pixels.

  • Disclosure: shared with our hosting & analytics partners for business operations.

Order Information

  • Examples collected: name, billing/shipping address, payment details (credit/debit card, bank info), phone number, and email.

  • Purpose: to process payments, deliver your orders, confirm transactions, prevent fraud, and communicate order updates or promotions (based on your preferences).

  • Source: directly collected when you place an order.

  • Disclosure: securely shared with our payment processors and logistics partners.

Customer Support Information

  • Examples collected: name, email, phone number, and message content.

  • Purpose: to provide assistance, resolve issues, and improve our services.

  • Source: collected when you contact our support team.

Cookies & Tracking

Plant Station uses cookies to enhance your browsing and shopping experience. Cookies help us remember your preferences, track cart items, and optimize our services.

You may disable cookies in your browser settings, but some features of the Site may not function correctly without them.

Minors

We do not knowingly collect personal information from children under 18. If you believe your child has shared personal data with us, please contact us immediately to request removal.

Sharing Personal Information

We may share your information with trusted service providers for payment processing, shipping, or compliance with legal requirements.
We do not sell, rent, or trade your data with unauthorized third parties.

Behavioural Advertising

We may use your information to deliver relevant ads and promotions across digital platforms like Google and Meta (Facebook/Instagram). You can opt out of targeted advertising anytime by adjusting your settings:

Your Rights

If you are located in the EU, UK, or EEA, you have the right to access, update, or request deletion of your personal information. To exercise your rights, please contact us at the details below.

Data Retention

We retain your personal information for as long as necessary to fulfill your order, comply with legal obligations, and resolve disputes.

Do Not Track

Our Site currently does not respond to “Do Not Track” signals due to lack of industry standards.

Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, laws, or our practices. The updated version will always be posted on this page.

Contact Us

If you have any questions, concerns, or complaints regarding our Privacy Policy, please contact us:

📧 Email: support@plantstation.ae
📍 Address: Dubai, UAE